Undocumented feature

This Friday, a small essay as to what all of us have one day experimented (maybe not that extreme though). I hope you have as much fun to read as I had to write it.

Working hard and all day long,
John was alarmed when the system returned:
"Unknown error"
Shocked he was and there was nothing else to do 
Than to press Return. The following message
sent shivers down his spine
"Your session will now close"
"No!" He shouted at the computer screen.
Sadly, computers are made of silicon and plastic
And despite his rage, the message was still there unaware of John's distress.

After giving that formula all his love, strength and energy 
of the day. Putting in comments as taught by his teachers
Naming variables clearly and smartly.
The bold message was still there as an omen to the inevitable:
"Your session will now close"
Now sweating and trembling with fear, he quickly grabs his phone
Dials the Murex support line and get in touch with his favorite
consultant. Surely, something can be done. 8 hours of work cannot be lost so easily!
Finally, a voice, something human in this inhumane process. Quickly he stammered his problem. His nerves were getting the better of him. He was going down, he knew it. His last light in the darkness of his mind was this Murex consultant.
The response was not at all was he expected
"Ha ha, it seems that you've encountered an undocumented feature! I hope you did save your work beforehand
- Undocumented feature? You mean it is a bug? My work is lost?
- I'm afraid so. May I help you with anything else?"
Sadly for that poor consultant, his eardrum would be torn by the loud NO that John threw at him in all his rage.
John now almost crying, accused of bringing his own downfall. How could he be accused that this problem, this undocumented feature, this bug could be his fault by not saving?
Bringing back primal feelings from the dawn of humanity, he grabbed the medium he used to communicate with that impotent consultant and focused all his rage into throwing it into the screen. Instant relief!
The afterfall... the shame of a broken screen. The good aspect of working late: he did not have to bear the stare of other people. Replaced his screen, restarted his computer. His favorite software booting back up, even if it went down few notches in his book, and John is working again.
Word to the wise: no matter how much you love Murex, always backup formula in Microsoft notepad (notepad ++ is ok as well!)